Cookies Policy

1. What Are Cookies?

Cookies are small text files that are placed on your computer, smartphone, or other device when you visit our website. They are widely used to make websites work more efficiently and provide a better user experience. Cookies help us understand how you interact with our mobile tire service platform and allow us to improve our services accordingly.

These files contain information that is transferred to your device's hard drive and enable us to recognize your device when you return to our website. Cookies do not contain any information that personally identifies you, but personal information that we store about you may be linked to the information stored in and obtained from cookies.

2. Types of Cookies We Use

2.1 Essential Cookies

These cookies are necessary for our website to function properly. They enable basic functions like page navigation, access to secure areas, and booking our mobile tire services. The website cannot function properly without these cookies, and they cannot be disabled in our systems.

2.2 Performance Cookies

Performance cookies collect information about how visitors use our website, such as which pages are visited most often and if users receive error messages. These cookies help us improve the performance of our mobile tire service booking system and understand which features are most valuable to our customers.

2.3 Functionality Cookies

Functionality cookies allow our website to remember choices you make (such as your preferred service location, vehicle type, or language preferences) and provide enhanced, more personalized features. They may also be used to provide services you have requested, such as saving your tire service preferences or remembering your previous bookings.

2.4 Targeting/Advertising Cookies

These cookies are used to deliver advertisements that are relevant to you and your interests. They are also used to limit the number of times you see an advertisement and help measure the effectiveness of our marketing campaigns. These cookies remember that you have visited our website and this information may be shared with other organizations, such as advertisers.

3. How We Use Cookies

Luceja uses cookies for several important purposes:

• Service Booking: To facilitate the booking process for our mobile tire services and remember your service preferences
• Authentication: To verify your identity when you log into your account and ensure secure access to your booking history
• Security: To protect your data and prevent fraudulent activity on our platform
• Analytics: To understand how visitors interact with our website, which pages are most popular, and how we can improve our services
• Personalization: To remember your preferences, such as language settings, location, and vehicle information
• Marketing: To deliver relevant advertisements about our mobile tire services and special offers
• Performance Optimization: To improve loading times and overall website performance

4. Third-Party Cookies

In addition to our own cookies, we may also use various third-party cookies to report usage statistics of our website, deliver advertisements on and through our website, and improve our services. These third parties may include:

• Analytics Providers: Such as Google Analytics, to help us understand website traffic and user behavior
• Advertising Networks: To display relevant advertisements based on your browsing behavior
• Social Media Platforms: To enable social sharing features and track the effectiveness of our social media campaigns
• Payment Processors: To securely process your payments for our mobile tire services

These third-party service providers have their own privacy policies addressing how they use such information. We encourage you to review their policies to understand how they collect and use your data.

5. Cookie Duration

Cookies can be either "session" cookies or "persistent" cookies:

6. Managing Your Cookie Preferences

You have the right to decide whether to accept or reject cookies. You can exercise your cookie preferences in several ways:

6.1 Browser Settings

Most web browsers allow you to control cookies through their settings preferences. You can set your browser to refuse cookies or delete certain cookies. Generally, you can find these settings in the "options" or "preferences" menu of your browser. Please note that if you choose to block all cookies, you may not be able to access all or parts of our website, and some features may not function properly.

6.2 Cookie Consent Tool

When you first visit our website, you will see a cookie consent banner that allows you to accept or customize your cookie preferences. You can change your preferences at any time by accessing the cookie settings tool available on our website.

6.3 Third-Party Opt-Out

For information about managing cookies from specific third-party providers, please visit their respective privacy policies and opt-out pages.

7. Your Rights and Choices

Under applicable data protection laws, you have several rights regarding cookies and the data they collect:

• Right to Access: You can request information about the cookies we use and the data they collect
• Right to Object: You can object to the use of certain types of cookies, particularly those used for marketing purposes
• Right to Withdraw Consent: Where we rely on your consent to use cookies, you can withdraw that consent at any time
• Right to Deletion: You can request that we delete cookies and associated data, subject to certain legal exceptions

8. Updates to This Policy

We may update this Cookies Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the new policy on this page with an updated "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we use cookies and protect your information.

Your continued use of our website after any changes to this Cookies Policy will constitute your acceptance of such changes.